Shipping and Returns

Shipping

We are based in Sydney Australia and have suppliers in Europe, the United States and Australia. We will automatically choose the closest location to you for shipping.

Covid has impacted our delivery times, and the introduction of the day-on-day-off Australia Post delivery means our parcels can take a little longer to get to you. With this in mind, here's what you can expect for delivery. 

 

Country Packing Time Expected Delivery
Australia 2-48 Hours 3-10 Days
United States 24-72 Hours 2-5 Days
Europe 24-72 Hours 2-7 Days
Asia and India 24-72 Hours 2-7 Days
Rest of the World 24-72 Hours  2-10 Days

 

Refunds

We value our customers highly and want you to be satisfied with your OrthoSocks. If you are unhappy or if you have ordered the wrong size, email us at info@theorthosock.com and we will arrange a refund or a replacement for you